stilnook

Care/ FAQ

CARE

How to care for naturally-dyed products?
Natural dyes are living colours that are sensitive to chemical exposures and environmental conditions, hence they need to be treated with proper care and extra love <3 Natural dyes may migrate with wash and wear; any visible irregularity is part of its characteristic. Each piece is unique; no two pieces are identical. 

Will the colour fade?
Fabrics/textiles are pre-treated with a binding agent to help bond the dye and fiber. This helps to make them colour and wash fast, and keep colours longer lasting. Slight fading is expected over time. All changes are natural – any variation in pattern or colour is part of its nature.

PRODUCT DEVELOPMENT

How long will my product take to make?
Made-to-order products will take roughly 3-4 weeks to make, including the hand-dyeing and sewing process (not including delivery/shipping duration). 

Will you be making more one-off designs?
Short answer: Yes.
Long answer: You can expect to see more of Cupule. However, there will also be other designs that are produced as part of my creative process. Keep a lookout on my Instagram for more updates :)


SHIPPING 

Local shipping | SINGAPORE
International Shipping | WORLDWIDE
- A tracking number will be provided via email where your parcel can be tracked on the SingPost website